Customer Feedback Survey / Forms / Home

Thanks for opening our customer feedback survey, filling it in should only take 1 minute, and Solarcentury will donate £10 to Solar Aid (http://solar-aid.org) for every completed survey and enter you into a prize draw to win a solar lap-top charger! (1=bad 5=good)

Name

Company

Name or address of building/project where solar was installed *

Section 1: Buying the system

Initial response time *

Quality of information we provided *

Effectiveness of communication *

Service provided by sales team *

Comments: what specifically are you satisfied or dissatisfied with?

Section 2: Delivery

Product delivery *

Management of installation *

Management of commissioning *

Handling of snags/outstanding issues *

Overall project delivery *

Comments: what specifically are you satisfied or dissatisfied with?

Section 3: Performance

System Performance *

Display performance *

Ongoing customer service *

Comments: what specifically are you satisfied or dissatisfied with?

Section 4: Satisfaction

What was the most painful part of the process?

Would you recommend Solarcentury? (1=No, definitely not - 5=Yes, definitely) *

Section 5: Future interest Would you like more information on: (please tick as appropriate)

Renewable Obligation Certificates

Remote monitoring

Maintenance options

Leasing

C21e for slate roofs

a Solar Mortgage

Competitions/Promotions

Would you like to enter the prize draw? *

Yes No

Would you like to sign up for email news from Solarcentury? *

Yes No

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